Privacy Policy

Effective Date: [ 29-Sept-2025 ]

In accordance with data protection regulations, this Privacy Statement applies to all services provided by Ross Flughafen Transfer.

Ross Flughafen Transfer is committed to protecting your information by handling it responsibly and safeguarding it using appropriate technical, administrative, and physical security measures.

This privacy notice explains:

  • What information do we collect about you
  • How we use it
  • Who we share it with
  • Your rights under applicable data protection laws

This statement applies to all entities and individuals who use any service of Ross Flughafen Transfer, including but not limited to:

  • Private hire services
  • Online and telephone bookings
  • Passenger transport

1. Information We Collect

We may process information about you that:

  1. You provide it to us directly (e.g., when booking a ride)
  2. We obtain from third parties
  3. Is publicly available

This information may include your:

  • Name, age, and contact details (phone, email, address)
  • Travel details (pickup, drop-off, flight information)
  • Payment information
  • IP address, browser type, and device information
  • Preferences and interactions with our services

In some cases, we may also process “special categories” of personal data, but only where you have explicitly provided it to us or where it is required for legal reasons.

2. How We Use Your Information

We process personal data for the following purposes:

  • To provide and manage our services (bookings, transfers, customer support)
  • To meet legal or regulatory obligations
  • To send you service updates, offers, or information (with the right to unsubscribe at any time)
  • For internal business operations such as record-keeping, quality improvement, and security

We may also share your data with trusted third parties, such as:

  • Self-employed drivers who carry out your transfer
  • Payment providers for secure transactions
  • IT and hosting service providers
  • Regulatory or legal authorities, if required by law

3. Data Sharing

We do not sell your personal data. However, we may share your information with:

  • Drivers/Partners: To fulfill your transfer booking.

  • Payment Providers: To securely process payments.

  • Legal Authorities: When required by law.

4.Legal Grounds for Processing

We rely on one or more of the following lawful bases under GDPR:

  • You have given explicit consent
  • Processing is necessary to perform a contract with you (e.g., your booking)
  • Processing is required to meet a legal obligation
  • Processing is necessary for our legitimate business interests (e.g., fraud prevention,

5.Cookies & Website Use

Ross Flughafen Transfer uses cookies to improve your browsing experience and to understand how our website is used. Cookies help us:

  • Ensure smooth booking functionality
  • Personalize your experience
  • Improve our services through anonymous analytics

You can restrict or disable cookies via your browser settings. Please note that some features of our website may not work properly without cookies.

6. Your Rights

Under GDPR, you have the right to:

  1. Request copies of your data
  2. Request correction or deletion of your data
  3. Object to the processing of your data
  4. Restrict the way we process your data
  5. Withdraw your consent (where processing is based on consent)
  6. Receive your data in a structured, machine-readable format
  7. Complain to the relevant data protection authority

To exercise these rights, please contact us at  booking@rossflughafentransfer.de

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Ross Flughafentransfer
Email:booking@rossflughafentransfer.de

Phone: +49 170 7009487
Address: Rizwan Faheem | Lagerstr 41 64560 Riedstadt

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